This document is a template written for Mee Travels. Please have it reviewed by a qualified attorney and update the bracketed details before publishing.
1. Who we are
Mee Travels ("we," "us," "our") is an independent travel agency in the United States that arranges car rentals, hotel stays and cruises for travelers. This Privacy Policy explains how we handle personal information collected through our website and when you contact us.
2. Information we collect
Information you give us: name, email address, phone number, travel destination, travel dates, number of travelers, preferences, budget range and any notes you share in our forms, by phone or by email. When you book, we may also collect details required by travel suppliers, such as traveler names as they appear on ID, dates of birth, driver's license details, loyalty numbers and special requests.
Information collected automatically: IP address, browser and device type, pages viewed, referring website, the date and time of your visit, and advertising identifiers such as UTM parameters, Google click IDs (gclid) and Meta click IDs (fbclid).
Payment information: payments are processed by travel suppliers or secure payment processors. We do not store full payment card numbers on our website.
3. How we use your information
- To respond to your quote request and contact you about your travel plans
- To search, compare and book travel services on your behalf
- To send confirmations, reminders and important trip updates
- To measure the performance of our website and advertising
- To improve our services and customer experience
- To comply with legal obligations and prevent fraud
4. Calls, texts & emails
When you submit a form and check the consent box, you agree that Mee Travels may contact you by phone, text message (SMS) and email about your travel request, including by automated means. Consent is not a condition of purchase. Message and data rates may apply. Reply STOP to any text to opt out, or HELP for help. You can unsubscribe from marketing emails at any time using the link in the email. We do not share your mobile number or SMS consent with third parties for their own marketing.
5. How we share information
We share personal information only as needed to provide our services:
- Travel suppliers — car rental companies, hotels, resorts and cruise lines — to make and manage your bookings
- Service providers that help us operate (for example email, phone, form processing, cloud storage such as Google Workspace, and analytics), who may only use the data to provide services to us
- Advertising partners such as Google and Meta, through cookies and pixels described below
- Legal authorities when required by law or to protect our rights and the safety of others
We do not sell your personal information for money.
6. Cookies, pixels & advertising
Our website uses cookies and similar technologies, including Google Analytics, Google Ads conversion tracking and the Meta Pixel, to understand how visitors use the site, measure ad performance and show relevant ads on other websites and apps (remarketing). These partners may collect information about your activity on our site and other sites.
You can control cookies in your browser settings, opt out of personalized Google ads at adssettings.google.com, manage Meta ad preferences in your Facebook or Instagram settings, and opt out of interest-based ads from participating companies at optout.aboutads.info.
7. Your privacy rights
Depending on where you live (including California, Colorado, Connecticut, Virginia, Texas, Oregon and other US states with privacy laws), you may have the right to:
- Know what personal information we collect and how we use it
- Access or receive a copy of your personal information
- Correct inaccurate information
- Delete your personal information
- Opt out of the "sale" or "sharing" of personal information for targeted advertising
- Not be discriminated against for exercising your rights
To make a request, contact us using the details below. We will verify your identity before responding and reply within the time required by law. We honor Global Privacy Control (GPC) browser signals as an opt-out of sharing where required.
8. Data retention & security
We keep personal information only as long as needed to provide our services, meet legal, tax and accounting requirements, and resolve disputes. We use reasonable administrative, technical and physical safeguards to protect your information, but no method of transmission or storage is 100% secure.
9. Children's privacy
Our website is not directed to children under 13, and we do not knowingly collect personal information from children online. Travel details for minors are collected only from a parent or guardian as part of a booking.
10. Changes & contact
We may update this Privacy Policy from time to time. The "Last updated" date above shows when changes were made. For privacy questions or requests, contact us:
Mee Travels
[Street Address], Suite [###]
[City], [State] [ZIP], USA
Phone: (888) 555-0199
Email: support@meetravels.com